Shipping Policy

All orders are shipped after 24 hours upon placing the order. Upon shipping, you will receive an email with your tracking information and estimated delivery date. Please be advised to keep an eye to your package as we are not reliable for any lost packages. For any changes to your delivery date please contact your local carrier for further assistance. For more concerns, you can contact us directly at customercare@valentinepalette.com.

 

Shipping and handling are scheduled Monday-Friday. We don't ship during weekends and holidays. 

 

International Shipping 

We believe that beauty is for everybody, International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from www.valentinepalette.com, the recipient of the shipment is the importer of record and is responsible for any import fees, as well as complying with all laws and regulations of the destination country.

Valentine Palette does not collect duties and taxes.We prioritize customer satisfaction, however, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information